Notifications&News

Dear Collecters,

Hello!

The logistics provider informed us that due to the global spread of COVID-19, all logistics routes are affected to different degrees. Please pay attention to the following situation and make preparations in advance.In the event of an emergency change, prior notice may not be given:

1、Logistics will be largely delayed:International logistics routes are affected by shortage of manpower in destination countries, flight reduction, epidemic prevention and control measures and foreign natural disasters (such as storms, etc.), including daily faster routes (such as DHL in Hong Kong, DHL in Mainland China, etc.) with a certain degree of delay;Some logistics lines, especially EMS, SAL,Equick free tax, AIR(postal parcel) and EUB lines, have a serious accumulation of parcels in April and May, and the delay time may be as long as 2-3 months.

2、The newly added UPS railway lines in Europe and FedEx sea shipping lines in the United States need to go to the local border customs for clearance.Sometimes the tracking number will not be produced until the customs clearance finish,then logistics provider (UPS, FedEx) receives the order and starting deliver. The local customs packages are also piled up seriously and need to be queued for customs clearance.

Please let go of your anxiety and understand the situation.We remind everyone to do a good job in epidemic prevention and wish you guys a healthy body and a happy life every day!

Hwshouses Team

2020.July